SUPPORTScroll Down to View
Regal General Installation InstructionsDownload PDF>
Sundries Order Form OnlineDownload PDF>
Residential Limited WarrantyDownload PDF>
Tips and CareDownload PDF>
Regal Hardwoods Check Payment Authorization FormDownload PDF>
Light Commercial Limited WarrantyDownload PDF>
Regal Molding and Stair Tread ProfilesDownload PDF>
Regal Hardwoods Credit Card Payment Authorization FormDownload PDF>
Regal TX Sales Tax ExemptionDownload PDF>
Innocore CLIQ Installation and Care InstructionsDownload PDF>
Innocore CLIQ Limited WarrantiesDownload PDF>
- WHAT KEY ADVANTAGES SET REGAL HARDWOODS APART FROM COMPETING HARDWOOD FLOORING MANUFACTURERS?
Regal Hardwoods will go above and beyond to ensure the highest standards in the industry. Three skilled craftsmen,each with a different tool, create a unique look by authentically hand scraping each plank. 7ft nominal random length boards create a less busy effect by spacing out the joints. We use only hardwood cores to prevent less denting, and better control of expansion and contraction. Since Regal is the manufacturer of our products, we are able to directly set and maintain extremely high quality standards for all of our products, and by being the manufacturer; we are able to skip traditional broker / distribution fees providing substantial savings to the dealer and end user without sacrificing quality.
- WHAT IS TITANIUM SCUFFGARD, AND WHAT ARE THE BENEFITS?
Al2O3 (Aluminum Oxide) is the 2nd hardest element found on Earth next to diamonds. On the MOHs hardness scale, it is ranked at 9. That is impressive considering diamond is ranked at 10. This is why our Titanium ScuffGARD finish is 5 times more resistant than competing finishes. The aluminum oxide nanoparticles are UV cured with polyurethane. The nanotechnology also prevents a need to sacrifice the wood’s natural beauty because of the transparent nature of the finish, meaning there will not be a glaring plastic screen look on your floors after application. That is why our Titanium ScuffGARD finish is still the most effective finish in the industry.
- HOW DO I CARE FOR MY Titanium ScuffGARD FLOORs?
Please consult our Tips and Care guide at the top of this page in the pdf download section for specific instructions on preventative maintenance and regular maintenance practices. Here are maintenance products that we highly recommend for our floors:
Pro-Care Citrus Cleaner: For Routine Cleaning of Titanium ScuffGARD Finish Floors
Regal Hardwoods recommends that you use Pro-Care Citrus Cleaner for regular cleaning. It's extremely easy to use - just spray and mop. Pro-Care cleans and enhances the natural beauty of your floors and leaves a fresh citrus aroma with no sticky or oily residue. It can tackle even the toughest stains, but it is gentle enough for the most delicate floor finishes. Ask your local Regal dealer to purchase.
- The natural degreaser gently removes tough stains
- Environmentally safe – leaves no ozone depleters
- The fast-drying formula gets the job done quickly
- If your local dealer does not stock it, it is also available on Amazon here.
- WHAT IS REGAL'S NATURE GARD FINISH, AND WHAT ARE THE BENEFITS?
Our protective hard wax oil finish enhances the natural highlights of the wood’s colors. The oil seeps into the wood and brings out the inherent beauty and characteristics of the wood grain. To protect the surface, the tough protective wax coating creates a solid barrier that helps keep your floors beautiful through the years. In the event you do get a scrape or scratch, the hard wax oil finish allows for spot repairs. Since this is a natural product, this protective finish has low to no volatile organic compounds (VOCs). This finish is especially attractive to commercial settings, when wear patterns from foot traffic can be easily refurbished as part of an ongoing maintenance program with minimal disruption to the business.
- How Do I Care for my Nature GARD Oil Finish Floors?
Woca Nautral Soap: For Routine Cleaning of Nature GARD Finish Floors
For products finished with our Nature GARD hard wax oil finish, Regal Hardwoods recommends that you use Woca Natural Soap for post-installation maintenance and every day cleaning. Woca Natural Soap is made up of emollients extracted from soy beans and coconut oils, which also retain the moisture in the floor, just as quality soap would for your hands. As they dry and form an invisible film on the surface, the floor receives added protection against wear and dirt. Natural Soap is only to be used for cleaning and maintenance of oiled, waxed, and soaped surfaces. Please follow Woca's step by step application instructions in this video:
Mixing specifics/instructions are covered in the "Tips and Care" support document in the pdf download section. This product is also available in convenient Natural Soap Spray bottle (no mixing necessary).
Woca Oil Refresher: For Quarterly Restoration of Nature GARD Finish Floors
Woca Oil Refresher should be used for restoring luster and beauty to oiled wood floors, as well as adding a protective, moisture resistant layer to the surface of the floor. WOCA Oil Refresher Natural should only be used for natural oiled floors. Regal Hardwoods recommends an initial coat of Woca Oil Refresher or Woca Natural Soap right after installation for maximum resistance. WOCA Oil Refresher combines efficient cleaning with simultaneous re-oiling. The oil penetrates into the wood and provides the surface with a protective matte film. The use of WOCA Oil Refresher will extend the life of the oil finish, therefore, extending the time between periodic oil maintenance application. Please follow Woca's application instructions:
Oil Refresher should not be used more than four times per year as this may create unwanted build-up.
Coverage: 1,600 - 2,100 sq. ft. / liter
- HOW DO I INSTALL NATURE GARD FINISH FLOORS WITHOUT TAPE?
We recommend InstaLay flooring installation system because it reduces sub-floor preparation and eliminates the need for wet adhesives, making installation quick, clean, and simple while saving significant time. With InstaLay, there is no need for tape. It can also be used as a self-adhesive acoustic underlayment for LVTs, solid, engineered and laminate wood floors, woven vinyl, and ceramic tiles, carpet tiles and carpets. Installation instructions below:
- WHY IS AUTHENTIC HAND-SCRAPED WOOD FLOORING SUPERIOR OVER MACHINE-SCRAPED FLOORING?
Machine-scraped hardwood floors have a repetitive pattern creating an unauthentic look, notoriously found in vinyl products. The repetitive pattern may not be noticeable in a small sample, but it can be very noticeable when installed in your home. Authentic hand-scraped wood flooring bypasses that problem because each board is uniquely produced so that no two boards are the same. A wise American once said: "The bitterness of poor quality is remembered long after the sweetness of low price is forgotten." - Benjamin Franklin
- HOW DO I KNOW IF YOUR PRODUCTS ARE TRULY 100% HANDCRAFTED?
If you do not see repetitive patterns in your floor, then each of your boards were truly 100% hand-scraped. Please beware - although many competing products are advertised as hand-scraped, they are actually put through a machine-scrape manufacturing process that tries to replicate Regal products’ authenticity. The main reason behind this bait and switch is to reduce cost. We do not believe in undercutting our customers. Regal Hardwoods gladly honors our promise to produce unique products for our customers, so each plank of our wood is skillfully honed by our master craftsmen. Regal Hardwood’s truly authentic hand-scraped flooring products will bring a beautiful and rich look to your home that competing products cannot.
- WHICH IS A BETTER PRODUCT, A 3/8 INCH 7 PLY, OR A 1/2 INCH 5 PLY PRODUCT?
When dealing with engineered hardwoods, the number of plies determines the stability of the product, not the overall thickness. Therefore, a 3/8 inch, 7-ply hardwood core would be more stable than a 1/2 inch, 5-ply hardwood core.
- ARE REGAL HARDWOODS PRODUCTS ECO-FRIENDLY?
Regal Hardwoods is dedicated in preserving the environment for our future generations. We are FSC certified and comply with California Air Resources Board’s (CARB) stringent requirements for formaldehyde emissions. Our finishes have low volatile organic compounds (VOCs) to conserve the environment. If you have any questions regarding FSC certification, please visit http://www.fsc.org/. For questions related to CARB compliance, please visit their official site at: http://www.arb.ca.gov/toxics/compwood/compwood.htm